Newswise — DALLAS AND CHICAGO (Oct. 19, 2011) – Nationally acclaimed Studer Group, a private health care consulting firm, has chosen David Biggerstaff, vice president and administrator of Dallas Children’s Medical Center at Legacy (http://www.childrens.com), to lead a comprehensive session at its ninth annual “What’s Right in Health Care” conference in Chicago, Oct. 19 through 21. Of the 25 top national health care organizations featured this year, Children’s at Legacy is the only pediatric hospital presenting.
The annual three-day conference is the largest industry-wide meeting bringing together health care leaders of all fields from across the country through a series of tactical peer-to-peer sessions. The goal of the conference is improving outcomes in health care. New to this year’s lineup are expert-led, 10-minute panel presentations; a strategic networking reception; an intense spotlight on top-of-mind tactics and specialized post-conference workshops.
“We are honored to have David represent Children’s at Legacy at this year’s conference,” said Quint Studer, founder and CEO of the Studer Group. “He brings years of health care experience with him, and I know this year’s attendees with leave with valuable solutions to problems they face every day. It’s all about making the healthcare industry a better place for people to work, physicians to practice medicine and patients to receive care.”
On Thursday, Oct. 20, Biggerstaff, along with Josh Bourgeois, Children’s at Legacy’s director of clinical services, will share the success Children’s has found in the verification and validation of Evidence-Based LeadershipSM. Attendees will walk away with tools and step-by-step strategies they can take back to their own organizations and begin implementing right away to achieve and sustain operational excellence.
Since opening its doors in 2008, Children’s at Legacy continues to rank high in operational success. The emergency department, operating room and inpatient/ICU services have finished above the 90th percentile in both overall satisfaction and likelihood to recommend for each of the last three years.
“I am excited to share Children’s at Legacy’s best practices with such an influential group of thought leaders,” Biggerstaff said. “Our commitment to quality, safety, service and family-centered care has not changed since day one, and we are very proud of our high approval ratings.”
In his fourth year at Children’s, Biggerstaff comes to the “What’s Right in Health Care” conference well versed in the many facets of health care administration. At Children’s, he oversees daily operations and serves the organization as a member of the senior leadership team. He also has responsibility within Children’s Pharmacy, Social Services, Materials Management and The Office of Patient & Family Experience.
Prior to joining Children’s, Biggerstaff served as administrative director of perioperative services and director of business development and Lean Six Sigma at Memorial Hermann Hospital and Memorial Hermann Children’s Hospital in Houston. Additionally, he held management positions with Cerner Corporation, a national supplier of healthcare information technology solutions and a major vendor for Children’s.
About Children’s Medical CenterChildren’s is a private, not-for-profit system. It’s the seventh-largest pediatric healthcare provider in the country, with 559 licensed beds, two full-service campuses and 10 outpatient sites. It was the state’s first pediatric hospital to achieve Level 1 Trauma status and is the only pediatric teaching facility in North Texas, affiliated with UT Southwestern Medical Center. For more information about Children’s, please visit www.childrens.com.
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