Newswise — The Biden administration has introduced the "Time is Money" initiative, a new governmentwide effort aimed at eliminating complex processes that cost customers time and money.
This expansion of the administration's crackdown on junk fees targets practices like difficult refund procedures, subscription cancellations, and lengthy customer service wait times. The initiative will implement new rules to make it easier for consumers to manage subscriptions, address automated service issues, and streamline health claim submissions.
Sullivan recently published this commentary on junk fees where she discusses how, if unchanged, the FTC’s latest ruling could make it a candidate for nullification through the Congressional Review Act (CRA).
If you would like to speak with an expert on this matter, please consider Mary Sullivan. Dr. Sullivan is a visiting scholar of the Regulatory Studies Center at the George Washington University. Prior to joining the GW Regulatory Studies Center, Dr. Sullivan was an economist at the Federal Trade Commission. Previously, she was an economist and Assistant Chief of the Competition Policy Section at the Antitrust Division, U.S. Department of Justice, Antitrust Division. Dr. Sullivan holds a PhD in economics from the University of Chicago and an A.B. in economics from Duke University.
If you would like to connect with Dr. Sullivan, please contact GW Media Relations Specialist Tayah Frye at [email protected].
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