Tom Jackson, PhD

Information Management, Knowledge Management, Email, Email Productivity, Email Stress, Email Preservation, Social Media

Tom's research interests include the impact of email on staff productivity and stress levels, email preservation and archiving and electronic communication and information retrieval. He has also developed the EMOTIVE system, which can analyze and extract emotional meaning from people's Tweets. He holds a chair in Information and Knowledge Management and is the Director of the University's Centre for Information Management.