Do Algorithms Improve Efficiency? New Study Investigates Reality of Algorithm Reliance
University of Michigan Ross School of BusinessWith the increased implementation of algorithm technology, generative AI, and machine learning in the business world, many are interested in the real impact of these technologies on efficiency. In a new study, Ross School of Business researchers Clare Snyder, PhD ’25, Samantha Keppler, assistant professor of technology and operations, and Stephen Leider, Dale L. Dykema Professor of Business Administration and professor of technology and operations, explore the reality of worker-algorithm interactions and the effects on productivity.