Frequently Asked Questions for Public Users
How to change your user preferences
How to change your password, wire subscriptions, contact info, etc.
Log into the website with your username and password. Click the “my account” link at the upper right corner of the screen.
You will see several tabs where you can change your user information, wire subscriptions, password, social media information, and privileges (if you are a client and have the ability to edit user settings.)
You can also temporarily suspend your newswire subscriptions.
How to retrieve a forgotten username or password
Forgot your username? Please use this form.
Forgot your password? Please use this form.
If you encounter any difficulty, please contact us.